First Login

General

For the first login into the Personalwolke Webdesk Client, please go to the page https://personalwolke.at/webdesk3/ :

• Username - is the username you received from your administrator.
• Password - is the same as the user name when logging in for the first time
• Stay logged in - this option can be selected to save the login data for an automatic login in the browser.

Before the first login: Reset password 

In the login mask please click on the link Forgot password? below the password input field. This will open the following input mask:

• User name or e-mail address - please enter your user name or, if you do not know it, your e-mail address here

After a click on Send data you will receive an e-mail with a temporary password.

After a click on Back to login, you can enter the data from the e-mail in the login mask and continue as follows.

First Login

After the first login the password has to be changed: 

Old password: temporary password from e-mail
New password: freely selectable according to the following criteria
Confirm new password: the same password again for checking purposes

Password policies

There are a few rules to follow when choosing a new password:

• at least 8 characters
• min. 1 digit
• at least 1 special character (§,$,%,&,+,~,*,},[,...)
• at least 1 upper or lower case letter 

Password change

If the password is accepted by the system (i.e. if all the above criteria are fulfilled), the following page will appear - if the password does not meet the criteria, meaningful error messages will appear.

With a click on Next to the application you get to the personal webdesk start page.