System notifications
Webdesk is able to create an automatic system notification, in case if a
defined event/happening occurs in the time-management system (e.g. booking
outside skeleton time, forgotten going-booking).
After the system has created a notification, the respective user is informed
("You have new assigned ToDos"), and automatically transferred into the List of
"Assigned ToDos".
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In the list you have the possibility to start a request/application, which is offered by the system (e.g. time correction, authorisation for overtime-hours). The requests/applictions are defined by the system administrator.
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Start process
A click on the "Start process" button delivers a popup with the question: "Do you want to delete the system notification and to start the request?" A click on the OK forwards you into the defined request, the system notification is deleted.
A click on the "Cancel" button leaves the system notification unhandled in the list, no request is started. -
Delete
The "Delete" button delets the system notification, without any further actions. Depending on the event/happening in the time management system, it may happen, that e.g. your over-time hours won`t be evaluated, and not paid. -
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