Organizational management is used to map all the
key organizational elements of a company in the context of the
employee portal.
Subsequently, functions of the employee portal are assigned to
these organizational elements. These functions are in turn used as the basis for
querying employee-related data. This data can usually be evaluated grouped by
department, team or cost center.
The following organizational elements can be defined in Webdesk EWP:
To be able to work with Webdesk EWP, at least one client and one organizational structure are required.
The essence of the client is to achieve a relatively strict separation from the functions, information and processes of OTHER clients. The client is the highest-level organizational element and usually refers to the company itself. Further details can be found on the following pages, in particular in the client administration.
The organizational structures of a client allow the groups to be categorized differently. For each client, it is mandatory to define at least one hierarchical (organizational) structure for the client. Organizational structures can be of the following types:
Since a person must be assigned to a hierarchical organizational unit (group) and this in turn must belong to a hierarchical organizational structure, at least one client and a hierarchical organizational structure have to exist.
The groups of a company allow employees to be grouped into different units. These groups are used to map organizational and cost accounting aspects, e.g:
A person's membership of a group is always stored historically. This means that a person can join or "leave" such a group on a specific date. This group membership can also be taken into account historically in reports. Groups can also receive action permissions and become role holders.
Groups that belong to a hierarchical organizational structure have the following additional properties:
Groups that represent a cost centre structure usually have no relationships to each other (i.e. no parent-child relationships as with hierarchical organisational units). You can set whether an employee can only belong to one cost centre at a time.
The person is the actual central organisational element in the master data management of the "Portal & Organisation" module, i.e. the individual "employee". Users of Webdesk EWP are always persons and often information about persons is also reported using the functions of the Webdesk. It remains unclear whether the person is actually an employee of the company or just an external user who uses the employee portal.
Roles in Webdesk EWP represent system-relevant functions that can be assigned to an employee or a group. In contrast to a loose group, a competence area can always be specified in addition, which defines which groups/persons/clients can be controlled/displayed/processed with the role function.
The classic use case for this is the "manager-employee
relationship" in the organisational structure of a company. (e.g.
supervisor with the role "Manager" has the authorisation to view time records of
his employees).
In addition, associations can also be defined, e.g. of clerks who are
responsible for certain parts of the company (e.g. HR clerks who answer
questions about payroll accounting for a certain part of the company).
The organisational chart or the hierarchical organisational structure is a key structuring element in the Webdesk employee portal. The organisation chart visualises the defined hierarchical organisational structure. The allocation of permissions and competences is based on this organisation chart in many areas.