Webdesk Update

General

This article describes the steps required to update an older version of Webdesk to a Webdesk 4.x.

Webdesk versions older than 3.8 first require an update to the latest 3.8.x before a smooth update to 4.x is possible!

Webdesk is available in a 32-bit or 64-bit variant.

Steps in Detail

• In the Windows services, right-click "Webdesk Server Service" and stop it
  
• Double-clicking setup-xxx-xxbit.exe starts the update
• Select language
  
• The welcome screen appears --> Next
  
• Installation variant: Update (Webdesk is already installed) is already selected, then Next
  
• The update is carried out
  
• Installation completed successfully!
  "Start Webdesk" and "Start web browser for Webdesk" are already checked, then Next
  
• Close the installation summary with Finish
  
• At the same time, the web browser opens Webdesk