{"id":25981382,"date":"2024-11-06T15:50:47","date_gmt":"2024-11-06T14:50:47","guid":{"rendered":"https:\/\/personalwolke.at\/?page_id=25981382"},"modified":"2025-07-11T16:35:30","modified_gmt":"2025-07-11T14:35:30","slug":"support","status":"publish","type":"page","link":"https:\/\/personalwolke.at\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"25981382\" class=\"elementor elementor-25981382\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\">\n\t\t\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-18beb02 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"18beb02\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2c7adce\" data-id=\"2c7adce\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:&quot;360&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97b9e8a elementor-widget elementor-widget-image\" data-id=\"97b9e8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:&quot;440&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1080\" height=\"900\" src=\"https:\/\/personalwolke.at\/wp-content\/uploads\/2024\/11\/Support-2.png\" class=\"attachment-full size-full wp-image-25982079\" alt=\"\" srcset=\"https:\/\/personalwolke.at\/wp-content\/uploads\/2024\/11\/Support-2.png 1080w, https:\/\/personalwolke.at\/wp-content\/uploads\/2024\/11\/Support-2-300x250.png 300w, https:\/\/personalwolke.at\/wp-content\/uploads\/2024\/11\/Support-2-1024x853.png 1024w, https:\/\/personalwolke.at\/wp-content\/uploads\/2024\/11\/Support-2-768x640.png 768w, https:\/\/personalwolke.at\/wp-content\/uploads\/2024\/11\/Support-2-650x542.png 650w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-52eb2b1 ui-col-align-left\" data-id=\"52eb2b1\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-787c490 elementor-widget elementor-widget-heading\" data-id=\"787c490\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:&quot;160&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">We are here for you<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a00c4ab elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a00c4ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_animation_delay&quot;:&quot;220&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the event of a fault, quick action and good availability are essential. Our support team will be happy to deal with your problems and is available from Monday to Thursday from 08:00 - 18:00 and Friday from 08:00 - 12:00.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4167cd7 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"4167cd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+431718884233\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">+43 (1) 718 88 42 33<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9b881b0 elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"9b881b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:support@personalwolke.at\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">support@personalwolke.at<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b4e52a e-flex e-con-boxed e-con e-parent\" data-id=\"1b4e52a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d161709 elementor-widget elementor-widget-heading\" data-id=\"d161709\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-daa2855 elementor-widget elementor-widget-text-editor\" data-id=\"daa2855\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>You have the following options for accessing information on operating the <br> personnel cloud:<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7697476 e-grid e-con-boxed e-con e-parent\" data-id=\"7697476\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a97a66d e-con-full e-flex e-con e-child\" data-id=\"a97a66d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a7dcd64 elementor-position-inline-start elementor-view-stacked elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a7dcd64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle-notch\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288 39.056v16.659c0 10.804 7.281 20.159 17.686 23.066C383.204 100.434 440 171.518 440 256c0 101.689-82.295 184-184 184-101.689 0-184-82.295-184-184 0-84.47 56.786-155.564 134.312-177.219C216.719 75.874 224 66.517 224 55.712V39.064c0-15.709-14.834-27.153-30.046-23.234C86.603 43.482 7.394 141.206 8.003 257.332c.72 137.052 111.477 246.956 248.531 246.667C393.255 503.711 504 392.788 504 256c0-115.633-79.14-212.779-186.211-240.236C302.678 11.889 288 23.456 288 39.056z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tUpdates\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPersonalwolke is constantly being expanded with new features and improvements. Find out more about the individual updates here.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b9ec12 elementor-position-inline-start elementor-view-stacked elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"4b9ec12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-info\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M20 424.229h20V279.771H20c-11.046 0-20-8.954-20-20V212c0-11.046 8.954-20 20-20h112c11.046 0 20 8.954 20 20v212.229h20c11.046 0 20 8.954 20 20V492c0 11.046-8.954 20-20 20H20c-11.046 0-20-8.954-20-20v-47.771c0-11.046 8.954-20 20-20zM96 0C56.235 0 24 32.235 24 72s32.235 72 72 72 72-32.235 72-72S135.764 0 96 0z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFeedback\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tYour feedback is important to us!\n\nIf you have any suggestions or ideas for improving one of our Personalwolke modules, we look forward to receiving your feedback: Get in touch.\n\nAt the end of the day, we develop software that should be of great benefit to our users, so your feedback is important! We are proud of our active user community, which has repeatedly provided great suggestions that have made our software one of the leaders in the field of time management, project time and travel expense accounting!\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e06df0 e-con-full e-flex e-con e-child\" data-id=\"3e06df0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d87a5a elementor-position-inline-start elementor-view-stacked elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1d87a5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/www.youtube.com\/watch?v=5rKIz42DqGU&#038;t=20s\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Tutorials\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-youtube\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M549.655 124.083c-6.281-23.65-24.787-42.276-48.284-48.597C458.781 64 288 64 288 64S117.22 64 74.629 75.486c-23.497 6.322-42.003 24.947-48.284 48.597-11.412 42.867-11.412 132.305-11.412 132.305s0 89.438 11.412 132.305c6.281 23.65 24.787 41.5 48.284 47.821C117.22 448 288 448 288 448s170.78 0 213.371-11.486c23.497-6.321 42.003-24.171 48.284-47.821 11.412-42.867 11.412-132.305 11.412-132.305s0-89.438-11.412-132.305zm-317.51 213.508V175.185l142.739 81.205-142.739 81.201z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.youtube.com\/watch?v=5rKIz42DqGU&#038;t=20s\" >\n\t\t\t\t\t\t\tTutorials\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tIn our YouTube tutorials, various functions of the personnel cloud are explained step-by-step and presented visually.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d6ef0d elementor-position-inline-start elementor-view-stacked elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"4d6ef0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-puzzle-piece\" viewbox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M519.442 288.651c-41.519 0-59.5 31.593-82.058 31.593C377.409 320.244 432 144 432 144s-196.288 80-196.288-3.297c0-35.827 36.288-46.25 36.288-85.985C272 19.216 243.885 0 210.539 0c-34.654 0-66.366 18.891-66.366 56.346 0 41.364 31.711 59.277 31.711 81.75C175.885 207.719 0 166.758 0 166.758v333.237s178.635 41.047 178.635-28.662c0-22.473-40-40.107-40-81.471 0-37.456 29.25-56.346 63.577-56.346 33.673 0 61.788 19.216 61.788 54.717 0 39.735-36.288 50.158-36.288 85.985 0 60.803 129.675 25.73 181.23 25.73 0 0-34.725-120.101 25.827-120.101 35.962 0 46.423 36.152 86.308 36.152C556.712 416 576 387.99 576 354.443c0-34.199-18.962-65.792-56.558-65.792z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCustomizing\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFor Personalwolke customers, we offer the option of customizing configurations based on our standard software. If you need further evaluations or have special requirements, we will be happy to help you. Contact us\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a556e76 elementor-position-inline-start elementor-view-stacked elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a556e76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/personalwolke.at\/en\/faqs\/\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"FAQ\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-question\" viewbox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M202.021 0C122.202 0 70.503 32.703 29.914 91.026c-7.363 10.58-5.093 25.086 5.178 32.874l43.138 32.709c10.373 7.865 25.132 6.026 33.253-4.148 25.049-31.381 43.63-49.449 82.757-49.449 30.764 0 68.816 19.799 68.816 49.631 0 22.552-18.617 34.134-48.993 51.164-35.423 19.86-82.299 44.576-82.299 106.405V320c0 13.255 10.745 24 24 24h72.471c13.255 0 24-10.745 24-24v-5.773c0-42.86 125.268-44.645 125.268-160.627C377.504 66.256 286.902 0 202.021 0zM192 373.459c-38.196 0-69.271 31.075-69.271 69.271 0 38.195 31.075 69.27 69.271 69.27s69.271-31.075 69.271-69.271-31.075-69.27-69.271-69.27z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/personalwolke.at\/en\/faqs\/\" >\n\t\t\t\t\t\t\tFAQ\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tClick here for our FAQs.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bacb3fc e-con-full e-flex e-con e-child\" data-id=\"bacb3fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-623123a elementor-position-inline-start elementor-view-stacked elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"623123a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/extranet.workflow.at\/daisy\/personalwolke-default\/5867-dsy.html\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Online manual\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-alt\" viewbox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm64 236c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12v8zm0-64c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12v8zm0-72v8c0 6.6-5.4 12-12 12H108c-6.6 0-12-5.4-12-12v-8c0-6.6 5.4-12 12-12h168c6.6 0 12 5.4 12 12zm96-114.1v6.1H256V0h6.1c6.4 0 12.5 2.5 17 7l97.9 98c4.5 4.5 7 10.6 7 16.9z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/extranet.workflow.at\/daisy\/personalwolke-default\/5867-dsy.html\" >\n\t\t\t\t\t\t\tOnline manual\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tOur online manual contains detailed documentation and all information about our Personalwolke modules.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bd6c7c elementor-position-inline-start elementor-view-stacked elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"3bd6c7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-bug\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M511.988 288.9c-.478 17.43-15.217 31.1-32.653 31.1H424v16c0 21.864-4.882 42.584-13.6 61.145l60.228 60.228c12.496 12.497 12.496 32.758 0 45.255-12.498 12.497-32.759 12.496-45.256 0l-54.736-54.736C345.886 467.965 314.351 480 280 480V236c0-6.627-5.373-12-12-12h-24c-6.627 0-12 5.373-12 12v244c-34.351 0-65.886-12.035-90.636-32.108l-54.736 54.736c-12.498 12.497-32.759 12.496-45.256 0-12.496-12.497-12.496-32.758 0-45.255l60.228-60.228C92.882 378.584 88 357.864 88 336v-16H32.666C15.23 320 .491 306.33.013 288.9-.484 270.816 14.028 256 32 256h56v-58.745l-46.628-46.628c-12.496-12.497-12.496-32.758 0-45.255 12.498-12.497 32.758-12.497 45.256 0L141.255 160h229.489l54.627-54.627c12.498-12.497 32.758-12.497 45.256 0 12.496 12.497 12.496 32.758 0 45.255L424 197.255V256h56c17.972 0 32.484 14.816 31.988 32.9zM257 0c-61.856 0-112 50.144-112 112h224C369 50.144 318.856 0 257 0z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tBugs\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tOur Personalwolke modules are tested intensively before every update! The code changes are validated by automated test cases. If you still have a question about the operation of a Personalwolke module, please contact us via the service desk or by email at personalwolke@workflow.at.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d6a20b e-flex e-con-boxed e-con e-parent\" data-id=\"9d6a20b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a96175b elementor-widget elementor-widget-heading\" data-id=\"a96175b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our support process at a glance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1393ff elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-bdt-timeline\" data-id=\"a1393ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-timeline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div id=\"bdt-timeline-a1393ff\" class=\"bdt-timeline bdt-timeline-skin-default bdt-timeline-center\">\n\t\t\t<div class=\"bdt-grid bdt-grid-collapse\" bdt-grid>\n\t\t\t\t\n\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"bdt-width-1-2@m bdt-timeline-item left-part\">\n\n\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-wrapper\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-line\">\n\t\t\t\t\t\t\t\t<span ><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-container\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-icon\" >\n\n\t\t\t\t\t\t\t\t\t<span>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main\" >\n\t\t\t<span class=\"bdt-timeline-arrow\"><\/span>\n\n\t\t\t\n\t\t\t<div class=\"bdt-timeline-desc bdt-padding\">\n\t\t\t\t\t\t<h4\t\t\tclass=\"bdt-timeline-title\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\tError\/problem\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-excerpt\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item bdt-width-1-2@m bdt-visible@m\">\n\t\t\t<div class=\"bdt-timeline-date bdt-text-\" >\n\t\t\t\t<span>\n\t\t\t\t\tStep 1\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item bdt-width-1-2@m bdt-visible@m\">\n\t\t\t<div class=\"bdt-timeline-date bdt-text-right\" >\n\t\t\t\t<span>\n\t\t\t\t\tStep 2\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"bdt-width-1-2@m bdt-timeline-item right-part\">\n\n\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-wrapper\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-line\">\n\t\t\t\t\t\t\t\t<span ><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-container\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-icon\" >\n\n\t\t\t\t\t\t\t\t\t<span>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main\" >\n\t\t\t<span class=\"bdt-timeline-arrow\"><\/span>\n\n\t\t\t\n\t\t\t<div class=\"bdt-timeline-desc bdt-padding\">\n\t\t\t\t\t\t<h4\t\t\tclass=\"bdt-timeline-title\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\tMessage\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-excerpt\">\n\t\t\t\t<ul><li>to +43 (1) 718 88 42 33<\/li><li>on\u00a0<a href=\"mailto:support@personalwolke.at\">support@personalwolke.at<\/a><\/li><li>Support request via the service desk<\/li><\/ul>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\n\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"bdt-width-1-2@m bdt-timeline-item left-part\">\n\n\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-wrapper\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-line\">\n\t\t\t\t\t\t\t\t<span ><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-container\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-icon\" >\n\n\t\t\t\t\t\t\t\t\t<span>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main\" >\n\t\t\t<span class=\"bdt-timeline-arrow\"><\/span>\n\n\t\t\t\n\t\t\t<div class=\"bdt-timeline-desc bdt-padding\">\n\t\t\t\t\t\t<h4\t\t\tclass=\"bdt-timeline-title\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\tTicket creation\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-excerpt\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item bdt-width-1-2@m bdt-visible@m\">\n\t\t\t<div class=\"bdt-timeline-date bdt-text-\" >\n\t\t\t\t<span>\n\t\t\t\t\tStep 3\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item bdt-width-1-2@m bdt-visible@m\">\n\t\t\t<div class=\"bdt-timeline-date bdt-text-right\" >\n\t\t\t\t<span>\n\t\t\t\t\tStep 4\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"bdt-width-1-2@m bdt-timeline-item right-part\">\n\n\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-wrapper\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-line\">\n\t\t\t\t\t\t\t\t<span ><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-container\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-icon\" >\n\n\t\t\t\t\t\t\t\t\t<span>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main\" >\n\t\t\t<span class=\"bdt-timeline-arrow\"><\/span>\n\n\t\t\t\n\t\t\t<div class=\"bdt-timeline-desc bdt-padding\">\n\t\t\t\t\t\t<h4\t\t\tclass=\"bdt-timeline-title\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\tFirst inspection\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-excerpt\">\n\t\t\t\t<p>The average time until the first inspection is one working day.<\/p><p>\u00a0<\/p><p><strong>The error\/problem can often already be rectified in this step.<\/strong><\/p>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\n\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"bdt-width-1-2@m bdt-timeline-item left-part\">\n\n\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-wrapper\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-line\">\n\t\t\t\t\t\t\t\t<span ><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-container\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-icon\" >\n\n\t\t\t\t\t\t\t\t\t<span>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main\" >\n\t\t\t<span class=\"bdt-timeline-arrow\"><\/span>\n\n\t\t\t\n\t\t\t<div class=\"bdt-timeline-desc bdt-padding\">\n\t\t\t\t\t\t<h4\t\t\tclass=\"bdt-timeline-title\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\tRating of the ticket according to urgency\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-excerpt\">\n\t\t\t\t<ul><li>Blocker<\/li><li>Critical<\/li><li>Major<\/li><li>Minor<\/li><\/ul>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item bdt-width-1-2@m bdt-visible@m\">\n\t\t\t<div class=\"bdt-timeline-date bdt-text-\" >\n\t\t\t\t<span>\n\t\t\t\t\tStep 5\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item bdt-width-1-2@m bdt-visible@m\">\n\t\t\t<div class=\"bdt-timeline-date bdt-text-right\" >\n\t\t\t\t<span>\n\t\t\t\t\tStep 6\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"bdt-width-1-2@m bdt-timeline-item right-part\">\n\n\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-wrapper\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-line\">\n\t\t\t\t\t\t\t\t<span ><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-container\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-icon\" >\n\n\t\t\t\t\t\t\t\t\t<span>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main\" >\n\t\t\t<span class=\"bdt-timeline-arrow\"><\/span>\n\n\t\t\t\n\t\t\t<div class=\"bdt-timeline-desc bdt-padding\">\n\t\t\t\t\t\t<h4\t\t\tclass=\"bdt-timeline-title\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\tForwarding\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-excerpt\">\n\t\t\t\t<ul><li>of the ticket within the consulting department<\/li><li>of the created bug ticket to the development<\/li><\/ul>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\n\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"bdt-width-1-2@m bdt-timeline-item left-part\">\n\n\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-wrapper\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-line\">\n\t\t\t\t\t\t\t\t<span ><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-container\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-icon\" >\n\n\t\t\t\t\t\t\t\t\t<span>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main\" >\n\t\t\t<span class=\"bdt-timeline-arrow\"><\/span>\n\n\t\t\t\n\t\t\t<div class=\"bdt-timeline-desc bdt-padding\">\n\t\t\t\t\t\t<h4\t\t\tclass=\"bdt-timeline-title\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\tProcessing the ticket\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-excerpt\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item bdt-width-1-2@m bdt-visible@m\">\n\t\t\t<div class=\"bdt-timeline-date bdt-text-\" >\n\t\t\t\t<span>\n\t\t\t\t\tStep 7\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item bdt-width-1-2@m bdt-visible@m\">\n\t\t\t<div class=\"bdt-timeline-date bdt-text-right\" >\n\t\t\t\t<span>\n\t\t\t\t\tStep 8\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\n\n\t\t\t\t\t<div\n\t\t\t\t\t\tclass=\"bdt-width-1-2@m bdt-timeline-item right-part\">\n\n\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-wrapper\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-line\">\n\t\t\t\t\t\t\t\t<span ><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main-container\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-icon\" >\n\n\t\t\t\t\t\t\t\t\t<span>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-item-main\" >\n\t\t\t<span class=\"bdt-timeline-arrow\"><\/span>\n\n\t\t\t\n\t\t\t<div class=\"bdt-timeline-desc bdt-padding\">\n\t\t\t\t\t\t<h4\t\t\tclass=\"bdt-timeline-title\">\n\t\t\t\t\t\t\t<span>\n\t\t\t\t\tCompletion of the ticket\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-timeline-excerpt\">\n\t\t\t\t<ul><li>the problem has been fixed<\/li><li>Feedback to the customer<\/li><\/ul>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Wir sind f\u00fcr Sie da In St\u00f6rungsf\u00e4llen sind schnelles Handeln und gute Erreichbarkeit unerl\u00e4sslich. Unser Supportteam nimmt sich gerne Ihren Problemen an, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":25981995,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","inline_featured_image":false,"footnotes":""},"class_list":["post-25981382","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u1405 Telefonischer Support | Auf uns kannst du immer z\u00e4hlen!<\/title>\n<meta name=\"description\" content=\"Das Personalwolke-Supportteam ist in St\u00f6rungsf\u00e4llen von MO-DO von 08.00 \u2013 18.00 Uhr und FR von 08.00 \u2013 12:00 Uhr erreichbar.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/personalwolke.at\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Personalwolke telefonischer Support von Montag bis Freitag\" \/>\n<meta property=\"og:description\" content=\"Das Personalwolke-Supportteam ist in St\u00f6rungsf\u00e4llen von MO-DO von 08.00 \u2013 18.00 Uhr und FR von 08.00 \u2013 12:00 Uhr erreichbar: +43 (1) 718 88 42 33\" \/>\n<meta property=\"og:url\" content=\"https:\/\/personalwolke.at\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"Personalwolke\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-11T14:35:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/personalwolke.at\/wp-content\/uploads\/2020\/01\/Rot-Weiss-Rot-Karte-1024x576.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/personalwolke.at\/support\/\",\"url\":\"https:\/\/personalwolke.at\/support\/\",\"name\":\"\u1405 Telefonischer Support | Auf uns kannst du immer z\u00e4hlen!\",\"isPartOf\":{\"@id\":\"https:\/\/personalwolke.at\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/personalwolke.at\/support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/personalwolke.at\/support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/personalwolke.at\/wp-content\/uploads\/2020\/01\/Rot-Weiss-Rot-Karte.png\",\"datePublished\":\"2024-11-06T14:50:47+00:00\",\"dateModified\":\"2025-07-11T14:35:30+00:00\",\"description\":\"Das Personalwolke-Supportteam ist in St\u00f6rungsf\u00e4llen von MO-DO von 08.00 \u2013 18.00 Uhr und FR von 08.00 \u2013 12:00 Uhr erreichbar.\",\"breadcrumb\":{\"@id\":\"https:\/\/personalwolke.at\/support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/personalwolke.at\/support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/personalwolke.at\/support\/#primaryimage\",\"url\":\"https:\/\/personalwolke.at\/wp-content\/uploads\/2020\/01\/Rot-Weiss-Rot-Karte.png\",\"contentUrl\":\"https:\/\/personalwolke.at\/wp-content\/uploads\/2020\/01\/Rot-Weiss-Rot-Karte.png\",\"width\":1920,\"height\":1080},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/personalwolke.at\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/personalwolke.at\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/personalwolke.at\/#website\",\"url\":\"https:\/\/personalwolke.at\/\",\"name\":\"Personalwolke\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/personalwolke.at\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u1405 Telephone support | You can always count on us!","description":"The Personalwolke support team is available from Monday to Thursday from 08:00 - 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