FAQ

General

Login and logout

• Login and logout

Change View / Change Layout

• Change view

Attach Personalwolke to the home screen of your mobile device

• Attaching Personalwolke to the home screen

I get an error message "session expired". What can I do?

• Empty your browser cache or start in an incognito window

Booking and logout is not possible

• I cannot make any bookings and logging out is not possible! What can I do?

Employees

Create a new employee

• Create a new employee in HR-Expert
• Time acquisition for new employees

Edit an existing employee

• Change personal data
• Assign and change password (by the admin)
• User status and employment status
• Transfer employees to another department
• Dealing with role holders (assigning, editing, deleting)
• Change weekly program / part-time factor
• Edit employee master record data (entry date, holiday entitlement, overtime authorisations, etc.)
• I accidentally deleted a user

Exit of an employee

• Registration of terminations in HR-Expert
• Termination of an employee in Personalwolke Time

Organisational management

Creating a new group

• Creating a new group (organigram/Loose group)

Edit an existing group

• Changing the short name/name of a group
• Add / remove a role from a group
• Add / remove employees to/from a group

Organigram

• Move employees to another department (group)
• Change group hierarchy

Time Recording

How do I book correctly?

• Classic booking (normal attendance & absence)
• Absence with a productive absence reason
• Absence with a non-productive absence reason

Adjust accounts

• Adjusting an employee's accounts (using the balance account as an example)
• Credit overtime to the balance
• Write-off paid overtime (in progress)

Vacation

• Vacation calculation
• Calculation of aliquot remaining vacation

The missing links will be added soon!