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Change Password

The login to the webdesk can either be done automatically via SingleSignOn, or via a specially stored password, which is defined by the administrator.

In the Webdesk the password can be changed in the following way:

  • Change of the password by the user
    User changes his password via a separate menu item
  • Password change by the administrator
    Password is reset by the administrator to a defined default password. 

Password change by user

If the user wants to change his password, he clicks on the menu item "Change password". 

Einstellungen_Passwort_ändern

In the "Old password" field, enter the old password, then the new password, which must be confirmed again. The minimum requirements for password security must be observed, otherwise the password cannot be accepted. Then click on "Save" to save the new password. With the back button the process can be interrupted at any time. 

Password is reset by administrator

Depending on the system settings, after the original password has been reset by the administrator, the user may be prompted to change the password after the initial login with the default password (provided by the administrator): 

Passwortaenderung_nach_ruecksetzen

After clicking the "Change password now" button, a confirmation of the password change appears:

Passwortaenderung_Bestaetigung

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