Forgot password

Staff members who have forgotten their password can replace it with a new one themselves. The prerequisite for this is that a valid and unique mail address is stored in the system.

  • As soon as the login screen appears, click on the button "Forgot your password?".
    PWChange01
  • In the next screen, enter your e-mail address stored in the system and click on "Send".
    PWChange02
  • A mail has been sent by the system, which can be found in the inbox a few minutes later. The mail address to which the message is given is not displayed for security reasons.
    PWChange03
  • The recipient of the e-mail receives an automatically generated link to the page for entering a new password.
  • In the password change screen, enter the new password, according to the password guidelines, two times identically and click on the "Change password" button.
    PWChange04
  • The login was successful, and the new password is now valid.
  • PWChange05
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