Change Password

Here you will find all information about “Change password” from the user's point of view.

Further information on the subject of passwords can be found here:
First Login
Forgot Password
2nd-Factor Authentication
Assign and Change Password (by the admin)

General

There are three ways to log in to the Webdesk

• SingleSignOn: after the first login, no further password entry is necessary to enter the system.
• Password: this login to the system is activated by the administrator/HR, see "Assign and change password (by the admin)".
• 2nd factor authentication: individual decision of the employee or general decision of the company.

In Webdesk, the password can be changed in the following ways:

• Change of password by the user
  User changes his password via a separate menu item in the settings

• Password change by the administrator
  Password is reset to a defined default password by the administrator

Password change by user

To access the user settings, please click on your profile picture (avatar) or your username in the top right corner in the browser view.

Vergrößern

In the "Security" section, the user can change the password under "Change password". In the window that pops up after clicking, the old password and 2x the new password must be entered in the change mask.

Password reset by administrator

The administrator can change the password for the respective person via Administration --> Person. See Chapter "Assign and change password (by the admin)"